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Privacy policy


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Klaipėda Chamber of Commerce, Industry and Crafts ensures that individuals data are legally handled and collected only for the purposes specified in this policy. We confirm that your personal data is being processed by the Chamber following:

  • General Data Protection Regulation (EU) 2016/679;
  • Law on the Legal Protection of Personal Data of the Republic of Lithuania;
  • Other legislation regulating the protection of personal data.

The purpose of the privacy policy is to inform you about the collection and handling of your personal data, also the fair and transparent process of processing personal data in the Chamber.

Cookie notice

Cookies - some information which is stored on the visitor's computer when the client visits the Data controller website. Cookies are used to identify a visitor as a previous visitor to the website and to collect website traffic statistics, also to improve the functionality of the actions performed on the website. The website of the Chamber cookies are used for statistical purposes, evaluating website traffic and the popularity of individual content. Such processing does not allow the direct or indirect identification of the website visitor.

A website visitor can delete cookies from their computer or block them in their web browser, but part of the Chambers website functionality may not work in this case, or may not work properly.

Data from the Chambers website cookies:

  • The cookies are designed for the functionality of the website Data to be used: IP addresses and unique ID numbers.
  • The cookies are used to collect statistical information about website traffic. The resulting data is used to generate reports and improve website. Data to be used: IP addresses and unique ID numbers. The accounting result is statistical. The counting is done through „Google Analytics“.

Who is collecting it?

Data controller - Klaipėda Chamber of Commerce, Industry and Crafts (Chamber), legal entity code: 110067781, registered office: Danės str. 17, Klaipėda, contacts: e-mail klaipeda(at), tel: 846 390861.

Data subject - any person (data subject) who is using, used or expressed his desire to use the services of the Chamber, who visits the website, public social networks or is somehow related to the services provided by the Chamber.

Personal data - any information that directly or indirectly is related to personal data that is known or can be directly or indirectly identified using the relevant data. Personal Data processing - any action taken with personal data: collecting, recording, storing, saving, modifying (adding, editing), providing, using, deletion, or other set of actions.

Ways in which we collect your personal data

The Data controller (Chamber) manages the Personal data that you submit directly when the company you represent becomes the member of the Chamber, apply for and use the services provided by the Chamber, fill in the data in registration forms for the events you register in and the databases maintained by the Chamber. Your information is also received by the Chamber from legal entities if you are the representative, employee, owner or other person related to this legal entity. The staff of the Chamber is entitled to send the information related to the Chamber if your contact in the Chamber's database is indicated as the main one.

From third parties, publicly available sources, we collect your data only if it relates to the legal entity you represent.

Data processed by the Data controller (the Chamber) may be forwarded to a third party:

  • If there is a data subject's consent to the disclosure of personal data;
  • Law-enforcement institutions in accordance with the requirements of the law;
  • If necessary to prevent or investigate criminal offenses.

What purpose do we use your data for?

The Chamber, as a Data controller, processes data for the following purposes:

  • For customer service purposes (name, surname, contact details, position (telephone number, e-mail address, representation of the legal entity and its details (company name, company code, address).
  • The purpose of the provided services feedback (name, surname, contact information - telephone number, e-mail address, representation of the legal entity and its details).
  • The purpose of the State's delegated functions - the approval of foreign trade documents, Force Majeure certificates, issuance of certificates of origin (name, surname, position, contact information - telephone number, e-mail address, legal entity represented and its data).
  • The purpose of direct and indirect marketing (name, surname, position, contact information - telephone number, e-mail address).
  • For social networks accounts management purposes (name, surname).

How long do we keep your personal data for?

While managing your personal data, the Data controller (Chamber) implements reasonable organizational and technical measures to protect your personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful handling. The Chamber requires the Data controllers who take care of your personal data processing or who have access to your data, to take appropriate organizational and technical measures to ensure its security and integrity.

The controller (Chamber) keeps personal data for no longer than what is necessary for the purpose for which it was collected, or for such a period as the legislation provides:

  • For customer service purposes - up to 5 years after service;
  • For direct or indirect marketing purposes - up to 5 years from receipt of consent to process documents or until a customer refuses to receive marketing communications;
  • The service provided for the purpose of the feedback is from 2 to 5 years depending on the type of service provided;
  • Provision of state-delegated functions - 5 years after provision of services.

What are your rights?

The Data subject grants the Data controller (Chamber) the right to collect, manage, manage and store personal data relating to him to the extent and for the purposes specified in this privacy policy.

The consent to collect, manage and store personal data relating to him / her may be revoked by the Data subject with a written request to the Data controller (Chamber). The Data controller (Chamber), upon receipt of such a request by the Data subject, suspends the processing of personal data and destroys personal data related to it within 30 calendar days. The Data controller (Chamber) has the right to not delete personal data from the server if there is a legitimate reason to protect them, especially when it comes to ensuring public order, crime prevention.

A Data subject who has properly identified himself by submitting to the Data controller (Chamber) an identity document (which will only be used for identification and not be protected) has the right to access his personal data by submitting a written request to the Data controller (Chamber).

The Data subject has the right to demand the Data controller (Chamber) for deletion of all data relating to it, if the data is not necessary used for the purpose for which it was collected or processed, or if the Data subject withdraws the given consent, or if the data is processed in violation of the legal acts requirements. The Data controller (Chamber) will satisfy such request without undue delay, but not later than within 10 calendar days and inform the Data subject about the actions taken.

 The policy of Klaipėda Chamber of Commerce, Industry and Crafts is reviewed once a year and updated as needed. By updating our Privacy Policy, we will inform you by posting the notice on the Chambers website